Privacy Policy

Last Updated: October 5, 2025

Introduction

Welcome to ElevateAI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you use our services, website, and applications.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Name and contact information (email address, phone number)
Account credentials
Professional information (resume data, work history, skills)
Profile information (LinkedIn data provided by you)
User-generated content (interview responses, career goals)
Payment information (when subscribing to premium services)

Usage Data

We may also collect information on how our services are accessed and used. This data may include:

Computer's Internet Protocol address (IP address)
Browser type and version
Pages of our service that you visit
Time and date of your visit
Time spent on those pages
Device identifiers

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our services
To personalize your experience with our AI tools
To generate resume suggestions, interview feedback, and career insights
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information so that we can improve our services
To detect, prevent and address technical issues
To process payments and prevent fraudulent transactions

AI-Generated Content and Services

Our services use artificial intelligence to process your information and generate personalized content. This includes:

Resume building and optimization using ATS-friendly templates
Cover letter generation and personalization
Interview simulation and feedback using AI-powered analysis
LinkedIn profile enhancement and headline optimization
Career guidance and job search insights
Transcription and analysis of interview responses

Our AI models process your data to provide personalized recommendations. We do not use your personal data to train our AI models, and your information is only used to generate content specific to your needs.

Third-Party AI Services: We may use third-party AI services (such as OpenAI) to power some of our features. When using these services, we share only the necessary information to generate your requested content, and we ensure these providers maintain appropriate data protection standards.

Data Storage and Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information. Our security measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication procedures
Monitoring for suspicious activities

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access - You have the right to request copies of your personal data.
Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Types of cookies we use:

Essential Cookies: Required for the operation of our services.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
Functionality Cookies: Used to recognize you when you return to our website.
Targeting Cookies: Record your visit to our website, the pages you have visited and the links you have followed.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our services
To provide the services on our behalf
To perform service-related services
To assist us in analyzing how our services are used

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our primary service providers include:

Cloud infrastructure providers
Payment processors
Analytics services
Customer support tools

We may share aggregated, non-personally identifiable information for research, analytics, or marketing purposes.

Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: elevate.official.ai@gmail.com
Website: Contact Us

We will respond to your inquiry within 30 days of receipt.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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